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Saving Money with a Service Level Agreement

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In our industry, safety and security is the top priority. However, modern technology is creating ways to help with another key part of your business: improving your bottom line. Implementing a service level agreement with your security service provider ensures cost-saving benefits such as remote and onsite support. With an SLA, system issues are resolved efficiently and without question, rather than worrying about cost every time an issue arises.

A good service level agreement can resolve more than 50% of issues remotely, which saves greatly on travel and labor costs. These programs are being created with customer service top of mind, to match your growing security needs and ensure maximum uptime — up to 99.99% — in an economically mindful manner.

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